Packet Core and Cloud SME Engineer

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

Job ID: 764372

About this Opportunity

• The primary function of this role is to provide expert-level support of Ericsson packet core nodes. Highly specialized in providing technical & proactive support to the customer network.

What You Will Do

• Perform maintenance, daily health checks, and the solving of all packet core and enterprise data network service nodes (MME, MPG, PCRF, DNS).
• Designing and solving core network platforms and applications that provide data services.
• Interacts with multiple engineering, operations, & QA teams in designing robust network solutions.
• Define technical requirements for core network elements and work effectively with solution teams in designing solutions on existing products.
• Support deployment of major hardware and software upgrades, working with the project team to ensure seamless operation as the network architecture evolves.
• Work with the performance teams on assessing the performance and capacity of the platforms and drive corrective actions with stakeholders to resolve any identified degradation.
• Identifying improvements in processes, tools and products and establishing good working relationships with support organization
• Experience working on any of the Packet core network elements such as PGW, PCRF, MME, SGW, DNS, AAA, HLR/HSS, DRA, etc., with vast use of protocol analyzers and solving tools such as Wireshark.
• Perform required maintenance, expansion, and upgrade of H/W & S/W and solve critical issues.
• Integrate new network communication devices, topologies, hardware, and protocols into existing network management systems continuously.
• Ericsson Cloud NFVI Hosted vEPC
• Liaise with network engineers within the organization, which includes the MPLS unit, charging units, and radio access unit, ensuring that all faults are resolved.
• Responsible for providing feedback to the planning to ensure robust design and redundancy, performance tracking, and statistical KPI analysis for the long-term strategic evolution of the network.
• Maintain end-to-end internal data security on the packet core/enterprise data network.
• Continual constructive criticism of existing infrastructure with visible plans for improvement.
• Ensure Key work is met: MTTR, Availability.
• Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
• Interpret the customer’s business needs and articulate/demonstrate how Ericsson’s ICT services can benefit the customer and address their needs.
• Solving Packet switching network, signaling, telecom standards and implementation and maintenance for IP Network & Packet Core equipment: PGW_SGW, etc.
• Physical solving of Packet Core nodes and involved in changing specific hardware parts if any fault is developed
• 2nd level support for GPRS nodes from UE to the internet on the network.

Requirements
You will bring:

• Candidates should possess a Bachelor’s Degree in Engineering (IT or Telecom).
• Minimum 5 years of relevant experience in packet core and cloud.
• Good understanding of Ericsson NFVI Cloud .
• Strong understanding of general Packet Core solutions for 2G, 3G and LTE
• Knowledge of Packet Core Nodes like SGSN-MME, GGSN, PCRF, SGW/PGW
• Understanding of dimensioning guidelines for Packet Core Nodes
• GPRS, WCDMA, LTE Media and Signaling Interfaces (including 3GPP and non-3GPP)
• Strong knowledge of wireless technologies (call flow), related protocols and telecommunication standards like 3GPP
• Strong knowledge of Linux scripting.
• Ability to multitask, and cope with a multifaceted environment where priorities are constantly revised to keep pace with a highly driven industry
• Relevant certifications like CCNA, CCNP, CCIE, MTA, MCSA, AWS, etc. are an added advantage.

Benefits

• Competitive salary range (plus performance-based sales compensation).
• Stock option plans
• Comprehensive health insurance (medical, dental, optical)
• Discounted access to Platos and proactive health products
• Company-provided work device (laptop/phone) as needed
• Hybrid work options and professional development fund
• Potential for Advancement: Opportunities to move into senior roles or transition into other strategic positions within Platos Health.
• Long-Term Vision: As Plato’s Health grows, you’ll play a pivotal role in shaping our pharmacy sales strategy and expanding into new markets.

Application Closing Date
Not specified.