IT Manager

Permanent

Pulse IT Recruitment Ltd

IT Support Engineer/Service Desk Support Engineer (2nd & 3rd Line)

As a support engineer, you will be able to find & solve problems or simply make changes where required to the project/product you are working on.

You will be comfortable taking responsibility for the IT support within the business and have a passion for solving problems.

Our IT Support Engineers are an integral member of our team and are involved in influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.

You will have

  • Solid experience as an IT Support Engineer within an MSP environment (Essential)
  • Experience in working to SLAs.
  • Experience of supporting multi-site clients.
  • 2nd-3rd line support is essential.
  • A valid UK driving license.

Desirable experience/qualifications:

  • Any Microsoft certification (MCSA, MCSE, VMware etc.)
  • Network Support (Ideally comprehensive Cisco Networking tools)

Technical Skills Required:

  • Office 365 / O365
  • Citrix and Hyper-V
  • Hand-held device support
  • Windows Server
  • Active Directory / AD
  • MS Exchange
  • Firewalls
  • Network Support

As part of the role, you will be rewarded with the following:

  • An attractive starting salary!
  • A chance to learn new technologies & techniques
  • Personal training budget
  • A fun, dynamic working environment.
  • Excellent career progression
  • Regular salary re-views
  • Attractive holiday entitlement
  • Excellent work life balance
  • Remote Working (UK ONLY)

Please note: Candidates MUST be currently based within “easy” commuting distance to Milton Keynes by car.

To apply for this job please visit www.reed.co.uk.