Customer Service Officer

Full Time

Leadroitt Realty Limited

About Us

LEADROITT REALTY LIMITED is a forward-thinking real estate company renowned for its expertise in designing, developing, and managing residential and commercial properties.

Responsibilities

  • Address customer inquiries, concerns, and feedback via phone, email, or in-person interactions.
  • Enhance customer satisfaction by maintaining effective and professional communication.
  • Accurately document customer interactions and update relevant databases.
  • Ensure timely resolution of customer issues and follow up to confirm satisfaction.

Key Skills

  • Communication Skills: Ability to articulate information clearly, actively listen to customer concerns, and maintain professionalism.
  • Problem-Solving Skills: Analyze customer issues, identify root causes, and implement effective solutions.
  • Customer-centric approach: demonstrate empathy, patience, and a genuine commitment to assisting customers.
  • Multitasking Abilities: Manage multiple customer interactions simultaneously across various channels.
  • Technical Proficiency: familiarity with CRM software, computer systems, and communication tools.
  • Attention to Detail: Ensure accuracy in processing customer information and orders.

To apply for this job email your details to hr@leadroittrealty.com