City Portfolio Lead

Gamma Mobility is a mobility fintech company fueling the dreams of gig workers across Africa. We empower riders and drivers with vehicles and financial services through innovative solutions and strategic partnerships. With thriving hubs in Nigeria and Ghana, we’re rapidly expanding, and we would like you to be a part of our journey.

Position Summary

• We are seeking an experienced individual who will play a pivotal role in ensuring the efficient and compliant operation of our vehicle leasing services in Nigeria.

Key Responsibilities

• Monitor customer accounts for timely payments and ensure adherence to leasing agreements.
• Implement effective collection strategies to minimize overdue payments and reduce delinquency rates.
• Execute vehicle recovery processes following established policies and legal guidelines when necessary (e.g., due to non-payment or contract violations).
• Foster and maintain strong relationships with key on-demand platforms, ensuring our vehicles are seamlessly integrated into their operations.
• Develop and implement strategies to maximize the uptime of all vehicles in the assigned city.
• Monitor vehicle performance and maintenance schedules, coordinating with the maintenance team to minimize downtime
• Collaborate with key stakeholders in the city, including local authorities, transportation agencies, transportation unions, and business partners, to promote the success of the business.
• Build and lead a high-performing operations team, providing guidance, coaching, and support.
• Generate regular reports on key operational metrics, including collections, recovery, vehicle uptime, and partnership performance.
• Analyze data to identify trends and develop strategies to optimize operations and enhance efficiency.
• Ensure that all operational activities comply with local, state, and federal regulations.
• Mitigate operational risks through proactive monitoring and adherence to best practices.

Requirements

• Degree in Business Administration, Operations Management, or a related field.
• Proven experience in overseeing complex operations in the vehicle leasing industry.
• Strong leadership and decision-making abilities, with a track record of driving business growth and achieving operational targets.
• Excellent analytical skills and data-driven approach to problem-solving.
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to thrive in a fast-paced, dynamic environment, handling multiple priorities with a high level of adaptability.